FAQ

  • WHAT IS THE BATTERY LIFE?
    2 Hours At Lowest Setting


  • IS IT ADJUSTABLE?
    Yes, There Are 2 Sizes and Each is Adjustable to 10cm (See Size Guide)


  • WHERE DO YOU CONNECT THE LEAD?
    This Is Designed As An Accessory To Your Normal Collar or Harness and is Not Designed to Have a Lead Attached

  • IS IT BEACH FRIENDLY?
    Yes, Completely Beach and Salt Water Friendly. Just Please Remember To Rinse With Fresh Water After Prolonged Explosure to Sand and Salt Water


  • WHAT ARE THE BUTTONS FOR?
    The Smaller Button Turns on the Band and Cyles Between Brightness and Light Settings, While the Larger Button Cycles Between Colours


  • IS THERE A WARRANTY/RETURNS POLICY
    Yes, 2 year warranty for defective items and change of mind within 7 days


  • HOW DO I KNOW WHAT SIZE TO GET?
    We Have Put Together a Size Guide in the Main Menu


  • IS IT SAFE IF MY DOG CHEWS IT?
    Please avoid allowing your dog to chew the band. While the material is non-toxic, it contains electrical elements which may pose a health risk and will void any warranty in place


  • DO I HAVE TO TAKE OFF MY DOGS NORMAL COLLAR OR HARNESS TO USE IT?
    No, the FYAH Band was designed to allow a quick and easy attachment without having to go through the effort of removing your dogs current collar or harness.

    As long as your dog is comfortable, there will be no problems with wearing both at the same time


  • HOW DO I CHARGE IT?
    Charge using the USB-C Cable Provided


  • ARE THERE DIFFERENT LIGHT SETTINGS?
    The Light Settings Cycle Between
    50% Brightness
    100% Brightness
    Strobe 

    While Colours Cycle Between
    TBC


  • IS IT HEAVY?
    Total weight is approximately 125g


  • HOW LONG DOES IT TAKE TO CHARGE?
    Full Charge in Approximately 1 Hour